Shipping - COVID-19

Purrfect Pixels ships to Canada and the rest of the world!


**COVID-19 SHIPPING UPDATE**

Due to Covid-19, we are protecting ourselves, our community and our customers by limiting our trips to the local post office.  What does this mean for you?  Currently we are dropping off packages on Mondays (Tuesdays if Monday is a holiday) and Thursdays, so our standard 48 hour turnaround time has shifted slightly.  We have also been advised by Canada Post that the majority of packages may take additional time to arrive, regardless of shipping method, so there are no guaranteed delivery days at this time. We appreciate your patience if your package is taking longer than usual. 


**Please note that we do not offer refunds on late packages, once a package has been shipped, a tracking number will be provided to you. Any questions or concerns regarding your package arriving late or potentially lost, must be directed to Canada Post**


All orders are shipped from our small business in Grande Prairie, AB.  Delivery timelines are created by Canada Post.


We aim for a two business day turnaround on all orders, regardless of size, so rest assured that your order will be on it's way to you quickly!


Canada Flat Rate Shipping $20.00 (2-10 business days depending on location)

US Flat Rate Shipping $35.00 (3-9 business days depending on location)

International - No flat rate available, please contact us for quotes.


Only want to order a single bag of beads? Send us a message and we will arrange for a discounted shipping rate for smaller than usual orders!


All packages are tracked and insured up to $100.  If you would like additional insurance or quicker shipping, please contact us for a quote, we will be happy to upgrade your shipping to Priority! 


Our rates are based off of Canada Posts' website.  At this time we are not able to offer a Free Shipping option for orders under $150.  Free Shipping is not valid with sale items discounted more than 20% unless stated on the coupon advertisement that it is included.


Purrfect Pixels is not responsible for lost, late, stolen, damaged or misdirected packages.